You’re probably at least vaguely aware that towing companies offer service to all sorts of vehicles, but how much do you know? You know they’ll give your personal vehicle a haul when it’s damaged or out of gas, but what do you know about other towing services? What should you look for in your towing company if you own a business that uses larger vehicles to haul goods? Here we’ll discuss the wide variety of types of tow service that your company of choice might provide.
We’ll start with the basics. If you’ve been in an accident and your car is damaged, you’ll need a tow. Even if your vehicle isn’t severely damaged, it still might not be roadworthy. Plus, an accident is a stressful situation, and you may not feel safe enough to drive away from it yourself. That’s where your towing company can come in. A professional service will offer a wide range of assistance, from simple light-duty towing for small cars to heavy-duty towing for buses or trucks. For any emergency, your local towing company has you covered.
If you need a vehicle recovered from a significant accident – such as driving into a ditch or overturning entirely – your towing company may be able to help you. Your towing company may offer vehicle recovery services for totaled vehicles or vehicles that require more than a typical tow. If they provide this service, they’ll have specialized workers and a tow truck for any situation. On top of recovering people’s personal cars, some companies also specialize in recovering commercial vehicles and equipment. Make sure to ask your tow company about this if you or your business need this service.
Levels of Service
Different levels of experience and specialization are required for different types of towing. There are also other types of equipment needed. Larger and more specialized tow trucks are required for more complex jobs. Using the wrong class of tow truck could even cause more problems than it solves. A professional towing company should have the ability to tow more than just personal cars! With the right equipment, your tow service should have you back on the road as quickly as possible. Before deciding on a towing company, it pays to make sure they can help you with what you need.
This type of towing is the one most people are familiar with. A basic tow truck is used to haul passenger cars, pickup trucks, and even motorcycles. Even at this level of towing, though, there is specialization required. If you need a luxury vehicle transported, for example, you’d want to know that your towing service can handle it properly to ensure it isn’t damaged further. Low-profile or custom vehicles also present a challenge, as the towing service will need to make sure the car’s underside is not damaged during the towing process.
This level of towing is for larger vehicles such as box trucks, service vans, and larger pickup trucks. Certain smaller commercial vehicles will fall into this category. Effectively, this category is for vehicles too large and heavy for light-duty towing and not quite heavy or large enough to warrant heavy-duty towing. As these vehicles are heavier than typical personal vehicles, a stronger tow truck is required, as well as the knowledge and specialization to operate one. It’s a good idea to make sure your tow company knows which class of truck is needed for the job at hand.
As the name suggests, heavy-duty towing services are for the heaviest vehicles a towing company can handle. This level encompasses tractor-trailers, larger commercial vehicles, cement trucks, garbage trucks, and even mobile homes. This requires much care and precision to avoid further damage to the vehicle and any surrounding properties. If your business deals with many larger vehicles, you’ll want to verify that your towing company offers this level of towing and how well they can handle it. You wouldn’t want to risk an underqualified driver damaging your vehicles!
Peace of Mind
Above all, when you need to call for a tow or other service, you should never have to worry that your car will be damaged further. A good tow service will have a variety of specialized trucks and quick response times to handle whatever situation you’re in. If it’s an emergency, you’ll want to know they can get there as quickly as possible. You also want to make sure their services include everything from jump starts to flat tires, broken axles, and more. These are good things to consider when you’re choosing your go-to service.
Your towing company of choice may offer secure storage for towed vehicles. If they provide this service, they can make sure your vehicle is safe while you sort out your next steps. Ask about that if you can’t get your vehicle fixed right away, if it’s beyond repair, or any other reason you may need it stored.
Excellent Customer Service
If you’re uncertain about what your tow company offers, contact them and ask! Not only will this give you a better picture of what their services are and what they cost, it will also help you assess how they handle their customers. They should have knowledgeable staff who are ready and willing to help you out whenever you need it. Check if they have 24/7 service as well – this flexibility will ensure that you’re covered, no matter what.
Give Us A Call!
At Elite Service Recovery & Towing, you can rest assured that we will meet your needs. Our fleet of trucks has something for every situation you might encounter on the road, and our professional drivers have the skill to get you moving again. With 24/7 service and a truck for every job, we’ll be there when you need help. Check out our website for information on what we offer and the areas we cover. Our experienced team wants to make sure you get where you’re going, no matter when you need us.